What is Performance Management? --------------------------------------------------------
The meaning of the term
performance is similar to that of the term productivity as, for
example, the effective and efficient use of resources to achieve
outcomes. However, performance is broader than some narrow meanings of
productivity (efficiency, for example). Many private sector applications
emphasize only efficiency, but a distinguishing feature of public
performance is that it is guided and assessed by multiple, equally
important standards of effectiveness, efficiency, and equity.
In recent years, there has been a renewed emphasis on measuring public
program performance. Public programs are open to criticism when those in
charge cannot show what has resulted from the expenditure of public
resources. Measurement helps increase accountability and, thereby,
trusts between public organizations and citizens. It is a key component
of organizational performance. Thus, the articles in this reader reflect
enduring concerns of performance measurement and management.
More articles about performance
management:
This article is about What is Performance Management?
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